Five minutes with Rodolfo Resende

Tell us about yourself

My name is Rodolfo Resende and I’m a Business process outsourcing (BPO) partner in São Paulo - Brazil.

Outside of work, what keeps you busy?

Outside of work, I keep myself busy with my family in our country house on weekends, fishing and cooking. On weekdays I stream television series and play with my son.

What made you begin your career in accounting?

My father was a CFO and encouraged me to join an audit firm as a trainee. At that time I was in a college of business administration and followed his advice.

Once I started my carrier as an auditor, I loved accounting and became an accountant. After eight years in audit, I chose to change from accounting to working in BPO.

As a leader, how do you motivate and inspire others?

I always try to be honest and transparent with everyone and, above all, treat everyone with respect, and lead by example. I always try to be honest and transparent with everyone and above all treat everyone with respect, being an example for everyone.

To motivate and inspire the team, I try to show them the opportunities they can have at Baker Tilly and what they need to do to reach those opportunities, always balancing personal and professional life.

Having this as a basis (respect between people and professional opportunities), I believe that we can have a good work environment, where people feel inspired and motivated.

How do you think the pandemic has changed the way we work?

Regardless of whether people are working at home or in the office, I believe that the main change in relation to the work environment is the end of countless unnecessary presential meetings when matters can be resolved virtually. This will make people stop wasting hours driving to have a presential meeting for issues that can be resolved virtually.

How do you see the future of the accounting industry changing?

In the short term, the accounting industry will change a lot, mainly due to the automation of processes. Professionals who just process information in this industry will need to find new ways to add value, as processes become automated. The industry must add intellectual value to companies, participating in their planning and decision-making rather than processing information.

Get to know us in five minutes

 

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